Return Policy:
To receive in-Store Credit, please contact us first through email. We must approve your return first. In-store credit will not be issued if the buyer doesn’t contact us first and receive approval within the 7 days of original shipping date
Unfortunately, we cannot guarantee stock for a returned item.
Sometimes mistakes happen and if you have received an incorrect, defective, or damaged piece from our shop, please contact us immediately or no later than 7 days of the original shipping date.
Due to Covid updated 2021 All Sales ARE FINAL
Return Instructions
After gaining approval to return your items, please send them back to:
Rose Marie Fashion
1234 King Ct.
Cheyenne, WY 82007
We are not responsible for lost/damaged shipments.
Returns will solely give responsibility to the buyer for ALL shipping costs as this is a third party charge and items must be received within 14 days of the original shipping date. Rose Marie Fashions reserves the right to add a 10% restocking fee to each return that doesn't follow this policy, if approved.
Shipping: All in stock items are available and ready for immediate shipment. Shipping can take from 3 business days up to two weeks depending on what shipping zone you are in. All orders are shipped via USPS mail and we do not ship on holidays.
Orders will be shipped to the address provided by the customer therefore customer must provide the correct shipping address when placing an order. We are not responsible for any lost items due to incorrect addresses. If the order is returned to due to invalid or incorrect address, the customer will be responsible for additional shipping fees and must pay for fees before order can be reshipped to the correct address.
Customer will receive an email update with a tracking number as soon as order has been shipped. The tracking information will be updated periodically and can take up to two days for the system to update any current info.
Please be aware that We are not responsible for any shipping errors made by the postal service or for orders lost or stolen during transit. Once your order leaves our facility and is in the hands of the shipping carrier, we are no longer responsible for it and it is out of our control. We cannot refund or replace items that do not make it to you.
International Orders
We do ship internationally. You can checkout as normal on our website. Please note that in some cases duties and taxes are not included in the shipping fee, and you will be responsible for those extra charges. Duties and taxes are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. More information can be obtained by contacting your local customs office.
